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Category: Dubai Customs

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Dubai Customs Manuals

Subcategories: 5

Files: 52

TUTORIAL

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Files: 6

Downloads: 1

Customs Broker Guarantee Refund OTRS-DT Service HOT

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Created 2020-03-28

Changed 2020-07-01

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Size 423.42 KB

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Downloads 3,233

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Freight Forwarder
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Shipping Agent
Cargo Owner

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eServices Training
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E-Learning Courses & Training
Certified Customs Expert (CCE)
Certified Trade & Logistics Professional (CTLP)
eServices Training
DT TRAINING - Terms & Conditions

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Follow 4 Simple Steps To Activate Your E-services

Assemble Pre-Requisites

License: Companies that are licensed by Dubai Economic Department with Shipping and Forwarding related activities, including “Shipping Line Agents”, can register with Dubai Trade.

Dubai Customs Shipping Agent Code: All Shipping Agents/Freight Forwarders must obtain a Shipping Agent code from Dubai Customs prior to registering with DP World. (Refer to Manual under "Introduction").

Submit Registration

Go to www.dubaitrade.ae>> Service Centre >> DP World >> Registration Tools >> New Registration.

Follow the steps to complete your registration (Refer to Manual). Choose the role as Freight Forwarder at the time of registration.

After submitting your registration request and uploading all the required documents, approval will be given within 2 business days.

Documents Required:

License Copy
Request Letter from Company
Passport Copy of the Authorised Person

Activate Your Account

Once approved, a notification email will be sent to you and your account will be activated.

On account activation, please contact Dubai Trade Contact Centre to get your codes mapped. You may reach us at 600555554 or This email address is being protected from spambots. You need JavaScript enabled to view it..

You may also create additional users, if required, by logging in as administrator/authorised person (Refer to Manual).

Access E-services

Your registration should be complete by now.

Book a Training Session HERE

FAQ's

Is there any fee for registration?

The DP World registration in Dubai Trade is free of charge.

Do I have to come to the DP World office in order to submit the registration request?

There is no need of manual submission, just fill the application on the website www.dubaitrade.ae

Can I choose multiple roles at the time of registration?

Yes, you can, provided that you have the necessary license activities to do so.

Do we need to specify any owner or authorised person details at the time of registration?

It is mandatory to register at least 1 Authorised Signatory and Normal/Regular Contact.

Where can I enquire if my registration request is pending for approval?

You can contact DP World Customer Service on 048815555 if you face any delay on approval.

How do I register with Dubai Customs?

To register with Dubai Customs, please go to www.dubaitrade.ae and click Service Centre > Dubai Customs > Request Business Registration > New or click HERE.