Contact Feedback - CUSTOMS CLEARANCE

Customs Related Feedback

This feedback option allows you to lodge any customs related complaints or violations You can select the desired option from below and proceed.

1. E-Government Complain: Make your voice heard and express your observations to improve our services. This platform is a means to motivate us to achieve unprecedented levels of leadership and excellence in providing government services to our customers.
2. Report Customs Violations: A service specially designed to report any violations related to customs. For ease of communication we have divided these violations into three categories, namely, trademark & copyrights, trade agency and providing information related to safety and security.
3. Contact Director General: A direct channel of communication to connect with His Excellency the Director General and share your issues and concerns via raising a new request.