Import Arrangement via Alternative UAE Ports

In light of the current regional situation and as part of our contingency planning to support the continued flow of cargo, DP World has put in place a temporary arrangement to facilitate the handling of import containers.

Under this arrangement, customers may discharge import containers at Khorfakkan Port or Fujairah Port. DP World, in coordination with shipping lines and the relevant authorities, will arrange for the containers to be moved under bonded road transit to Jebel Ali Port for final clearance.

The bonded trucking movement will be coordinated by DP World. Customers seeking support under this arrangement may contact:This email address is being protected from spambots. You need JavaScript enabled to view it." aria-label="Link This email address is being protected from spambots. You need JavaScript enabled to view it.">This email address is being protected from spambots. You need JavaScript enabled to view it..

Upon arrival at Jebel Ali Port, final import customs clearance and duty payment will continue to be processed through Dubai Trade in line with the existing process.

Please note the following:
- Final customs clearance will be carried out at Jebel Ali Port.
- This arrangement applies to both import and Free Zone shipments.

DP World has implemented this arrangement in coordination with the relevant UAE authorities to help maintain cargo movement and minimise disruption to trade.

Should you require any further clarification, please contact Jebel Ali Terminal Customer Care at +971 4 889 7797 or This email address is being protected from spambots. You need JavaScript enabled to view it." aria-label="Link This email address is being protected from spambots. You need JavaScript enabled to view it.">This email address is being protected from spambots. You need JavaScript enabled to view it..