DISPLAYING ITEMS BY TAG: Cargo Owner

We recently launched an all-new Freight Rate feature to bring real-time price transparency and smarter decision-making to inland logistics – completely transforming Dubai’s previously offline hauling ecosystem.

Hauliers or fleet owners can publish rates for specific routes and container types directly on CargoWaves, helping them get seen by more customers and win more bookings.

In turn, for the first time ever, shippers using Jebel Ali Port get rapid, real-time access to the earlier fragmented haulier network on a single platform. Now, viewing rates, comparing them and selecting the preferred haulier is possible instantly. As shippers can view rates when creating an order, digitalised truck booking orders can be sent directly to hauliers in a few minutes, speeding up the booking process.

Mohamed AbuHamra, COO Digital Technology at DP World GCC, said: “CargoWaves moves inland transport from fragmented and reactive to connected and planned, which is critical to building resilient, end-to-end supply chains in the region. With new technology, we can remove trade frictions and create even better outcomes for our customers, which is part and parcel of achieving our strategic objectives."

The new feature lays the groundwork for future enhancements such as ‘Spot Booking’ and complements the platform’s current AI-powered capability of intelligently matching containers to trucks, ensuring that a vehicle dropping off one load can pick up another nearby, instead of returning empty. 

Together with the platform’s next-generation functions, which include assistance with selecting hauliers, terminal slot recommendation and delivery route optimisation, the Freight Rate feature adds transparency and predictability to port-to-warehouse freight movements across the UAE, powering Dubai’s vision for inland transportation.

We are pleased to announce the launch of Dubai Trade e-learning initiative.

The e-learning is specifically designed to our users with completely new and unique range of online modules to support their day-to-day business effectively and efficiently. Over the past years we have been listening to what our customers need to enhance their knowledge in trade and supply chain which resulted into introducing five must attend courses that keep up both employees and company with the industry changes.

Candidates can easily access the online resources via PC, laptop or mobile devices from anywhere, complete the course within flexible time frame, and get certified upon completion of all the required modules.

To experience our e-learning and find out more about the initiative, we invite you to join our FREE training course about The COVID-19: Risk & Relationship Management. This course is designed to empower you and your team on the best practices to manage risk, understand the market, and support your stakeholders and suppliers.

Limited seats only!! Hurry Up and Grab your FREE seat here.

Dubai government has launched Ecommerce strategy in Sep 2019, with aim to transform Dubai into a world class Ecommerce hub will which benefits Dubai’s economy.

It is based on three key pillars:
1. Make Dubai as logistics hub to serve the region
2. Promote Dubai as service and talent hub and attract leading global Ecommerce players
3. And lead by example for Safe Ecommerce market

Project aims to fulfill these strategic objectives and ambitions to make Dubai as Ecommerce hub.

This initiative will have changes in existing Dubai Customs processes wherein the Ecommerce companies can submit bulk E-Commerce Declarations and avail E-Commerce (B2C) benefits. Various other impact on other Declaration processing stages have been assessed and implemented as part of this release.

There are many logistics companies operating in free zones having contract with overseas and local Ecommerce companies to store goods in their premises (warehouse). Customs shall now be able to identify the actual associated companies i.e. actual owner of the goods where 3PL is acting as Free zone Importer / Free zone Exporter using “Cargo Ownership” and “Associated Owner” attributes.

Further to identify a transaction as E-Commerce or non E-Commerce, there is introduction of a new field in declaration called "Trade Type". Trade Type should have two values (E-Commerce or non E-Commerce) in applicable declarations.
Below additional information via Dubai Trade user interface or B2G channel is required:
• Trade Type = E-Commerce or Non-E-Commerce
• Cargo Ownership = Self Ownership or Other Company Ownership (if declarant is 3PL Company)
• Owner Associated Company = Business Code of the Associated Company (in case Cargo Ownership = Other Company Ownership)

With help of this initiative, we will be able to identify declaration as E-Commerce or Non E-Commerce in order to encourage and retain E-Commerce players in the region. Recognize E-Commerce companies to ease regulations and provide benefits. Aapplicable declaration service charges/duty/deposit will be made cheaper.

• To ensure efficient handling and timely resolution of your enquiries, we kindly request that all container status-related queries be directed to our dedicated Customer Service team at: This email address is being protected from spambots. You need JavaScript enabled to view it..

  Our Customer Service team will manage your request and coordinate with all relevant stakeholders to provide accurate and timely updates.

The Certified Trade and Logistics Professional (CTLP) is a comprehensive training programme that covers the end-to-end process of import and export in the UAE and the region.

It’s a hands-on programme designed to give you in-depth understanding of the full business concepts and procedures related to all stakeholders involved in the trade supply chain.

CTLP is an educational programme designed by Dubai Trade, accredited by the Knowledge and Human Development Authority (KHDA), and is endorsed by The Chartered Institute of Logistics & Transport – International.

As part of our ongoing efforts to protect our systems and data, we have identified a heightened risk related to potentially exposed credentials.

As a precautionary measure, we are initiating a phased reset of all accounts associated with Dubai operations.

What you need to do now:

• Reset your password immediately upon receiving system prompts or instructions from IT.
• Ensure your new password is strong, unique, and not used for any other accounts.
• Do not share credentials under any circumstances.

For your security, please note that we will never ask for your password via phone, email, or any support channel. You should not disclose your password to anyone, including IT or customer support representatives.

This is a precautionary step to safeguard our operations for our customers and partners. We appreciate your prompt cooperation and vigilance.

If you have any questions or encounter issues, please contact:

• Tel: 600 55 55 54
• Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

The Certified Trade and Logistics Professional (CTLP) is a comprehensive training programme that covers the end-to-end process of import and export in the UAE and the region.

It’s a hands-on programme designed to give you in-depth understanding of the full business concepts and procedures related to all stakeholders involved in the trade supply chain.

CTLP is an educational programme designed by Dubai Trade, accredited by the Knowledge and Human Development Authority (KHDA), and is endorsed by The Chartered Institute of Logistics & Transport – International.