DISPLAYING ITEMS BY TAG: Courier

Important update to Jafza's current procedure for New Registration, and share-related services, including:

1. Share Transfers
2. Share Capital Amendments
3. Amend Shareholder

Effective 12 May 2025, the new process is set to be quicker, more efficient, and enhance customer experience:

• Creation of a Service Request (SR): First, complete the Compliance Task, by uploading the Ultimate Beneficial Owner (UBO) Form, along with all other necessary supporting documents (such as passport copies and any declarations).
• The Courier Task is now the second step in this process. Your original documents will only be collected after Compliance has reviewed and approved the UBO and related documentation.

We have updated our process to ensure all documents are fully reviewed and confirmed before collection, resulting in a quicker, more streamlined experience for all customers.

Kindly note that the delivery service for leasing & licensing department applications improved n terms of making it available online through Dubai Trade Portal. The additional service request not available on the portal can be submitted via courier and as a temporary solution.

Create the courier Service Request:

• Initiate the Service Request (SR) through the Dubai Trade Portal, which is available under the “Menu”: Courier Collection and Delivering.
• Select the service type you would like to request for.
• Once the request is submitted to Jafza, Zajel courier team will approach the registered address to collect the documents to deliver it to the Leasing & Licensing team.
• Leasing & Licensing team will do the needful and documents will be delivering the required documents and service to the customer through Zajel courier team.

Below are the additional services that will be available for submission through Zajel at the Dubai Trade Portal, taking into consideration that there are no changes in the list of Free Zone Establishment and Companies’ services that were previously circulated in April 2021, with the exclusion of Offshore services due to their availability in Dubai Trade commencing 4th December 2021:

Note:
Once the listed services are Enabled on the Dubai Trade Portal, it will invalidate the procedure for submitting them through courier service.