DISPLAYING ITEMS BY TAG: Facility

Pleased be informed that “Lease and Facility Termination” services will be live on the Dubai Trade Portal, commencing 14th of November 2022.

Features:
• You will be able to apply for most of the Leasing services through Dubai Trade.

• Enhance the existing services, in addition to the new services to be cleared more easily and accurately, the process of advance paying service fees has also been automated.
• Electronic services are characterized by features that enable customers to upload documents and fill out the necessary data before submitting them to Jafza.
• You can track the status of applications submitted through the Dubai Trade portal.
• Transactions for some services including letters and certificates have become electronic/ paperless.

• Below is the list of services will be enabled in Dubai Trade, which you will be accessible under “Leasing Services” menu:

• Facility Termination
• Lease Termination

Kindly note that the courier service will remain available on the Dubai Trade platform temporarily and exclusively to complete any previously submitted requests or to submit requests for limited services that are not available yet through the Dubai Trade portal.

Please find an important update to our sublease application process, designed to enhance your experience.

Starting 24 June, you can apply for a new sublease directly through the "Apply for new sublease" service on the Dubai Trade portal. This dedicated service replaces the previous "Facility Expansion" option, which will now be used exclusively for new facilities with a direct lease.

This change simplifies the process, making it more efficient and user-friendly. We value your time and are committed to providing you with the best possible service.

In our constant efforts to enhance your experience, we are happy to inform you that Request for Additional Facility service will be live on the Dubai Trade Portal, commencing from Tuesday, 28 December 2021

This service can be used by customers to submit additional facility requirements to be leased directly from Jafza. The following additional features have been provided:

• Option to provide the information required by EHS for their approval.
• Option to request for a new lease or an amendment to the existing lease.
• Proposal documents will be sent to the customer by email.
• Customers have the option to Accept/Reject/Request for facility viewing from their Dubai Trade portal account.
• Option for customers to book for courier collection of lease agreement after signature (only for New Lease).
• Signed Amendment document will be available digitally.
• Upon closure of service request, customers will receive a system-generated email with links to download signed copy of Lease/Amendment and drawings (where applicable).
• A separate Payment Relaxation service is being implemented for customers to apply for flexible payments for additional facility requests.
• Surveys will be sent to assess customer satisfaction at multiple stages.

Customers are requested to use this service and refrain from visiting the counters/sales section to make requests.

This service can be accessed from Lease Menu > Request for Additional Facility.

Payment Flexibility for additional Facility can be accessed from Lease Menu > Payment Flexibility for Additional Facility.