DISPLAYING ITEMS BY TAG: Jafza Gate

All Jafza App users are required to reset their passwords immediately as a precautionary security measure.

Required actions:

• Log out from Jafza App and reset your password using the “Forgot Password” option.
• Create a strong, unique password that has not been used on any other platform or within the past 48 hours, and ensure it includes a mix of uppercase and lowercase letters, numbers, and special characters.
• Share this communication with all relevant employees.
• Ensure your login credentials remain strictly confidential.

Important: Jafza will never request your password via phone, email, or support channels. Do not share your credentials with anyone, including IT personnel.

This is a precautionary measure to ensure the continued security of your account and operations. For support, please contact 800-JAFZA (800-52392).

Further to our previous advisory and in light of recent developments, we would like to reassure you that we are closely monitoring the situation and remain in coordination with the relevant authorities.

At present, operations across Jafza continue as normal, with no disruption to services or infrastructure. We have established contingency measures and remain prepared to respond should it be required.

As we approach the Eid period and as a precautionary measure, we encourage companies operating in Jafza to:

• Maintain remote working arrangements where possible during the coming week.
• Deploy only essential staff to operate your respective facilities.
• Minimise employee exposure to open spaces.

During this time, the majority of Jafza teams will also continue to operate remotely.

Customers are encouraged to use our digital service channels to access support:

• Call: 800-JAFZA (52392) Customer Service Helpline
• Portal: Dubai Trade Portal

We also advise companies to remain alert to potential cyber risks and to remind employees to exercise caution when opening emails or unfamiliar links.

We remain focused on supporting the safety of our community while ensuring business continuity across Jafza.

For the latest updates on the evolving situation, you are encouraged to follow official government channels.

Further to our previous advisory, please note that our remote working recommendation remains in effect for the week commencing Monday, 23 March. This is to support your safety and the safety of your employees.

We continue to encourage companies operating in Jafza to:

• Maintain remote working arrangements where possible
• Deploy only essential staff to operate your respective facilities
• Minimise employee exposure to open spaces

Please note that Jafza will continue to offer services as normal. During this time, the majority of our teams will also continue to operate remotely. We also advise companies to remain alert to potential cyber risks and to remind employees to exercise caution when opening emails or unfamiliar links.

For the latest updates, please follow official government channels.

Digital Service Channels:

• 800-JAFZA (52392) Customer Service Helpline
• Dubai Trade Platform

Thank you for your continued cooperation and stay safe.

Further to our recent advisories, we remain in close coordination with relevant authorities and continue to monitor the situation.

Operations across Jafza remain fully functional, with no disruption to services or infrastructure.

As a precaution for the week commencing 30 March, we encourage companies to:

• Maintain remote working where possible
• Limit on-site presence to essential staff
• Minimise employee exposure to open spaces

Jafza teams will also continue operating largely remotely during this period. We also advise heightened vigilance against cyber risks, including caution when opening unfamiliar emails or links.

For updates, please follow official government channels.

Digital Service Channels:

• 800-JAFZA (52392) Customer Service Helpline
• Dubai Trade Platform

Further to our recent advisories, we remain in close coordination with relevant authorities and continue to monitor the situation.

Operations across Jafza remain fully functional, with no disruption to services or infrastructure.

As a precaution for the week commencing 6 April, we encourage companies to:

• Maintain remote working where possible
• Limit on-site presence to essential staff
• Minimise employee exposure to open spaces

Jafza teams will also continue operating largely remotely during this period. We also advise heightened vigilance against cyber risks, including caution when opening unfamiliar emails or links.

For updates, please follow official government channels.

Digital Service Channels:

• 800-JAFZA (52392) Customer Service Helpline
• Dubai Trade Platform

In light of recent developments, we encourage all companies at Jafza and National Industries Park to consider the following measures on Monday 2 March and Tuesday 3 March:

• Adopt work-from-home arrangements wherever possible.
• Deploy only essential staff to operate your respective facilities.
• Minimise employee exposure to open spaces.

Please note that Jafza and NIP will continue to offer services as normal. During this period, the majority of our teams will be working remotely.

We remain committed to supporting the safety and continuity of operations across our economic zones. The safety and wellbeing of our people, customers and partners remains our highest priority.

We will continue to keep you updated on any developments.

Please note that our remote working recommendation remains in effect for the week commencing Monday, 9 March. This is to support your safety and the safety of your employees.

Until advised otherwise, we continue to encourage all companies at Jafza to consider the following measures:

• Adopt work-from-home arrangements wherever possible.
• Deploy only essential staff to operate your respective facilities.
• Minimise employee exposure to open spaces.

Please note that Jafza will continue to offer services as normal. During this period, the majority of our teams will be working remotely. As a result, our Sales and Customer Service Centres will be operating in remote mode, and customers are encouraged to use our digital service channels to ensure uninterrupted support:

• 800-JAFZA (52392) Customer Service Helpline
• Dubai Trade Portal

We remain committed to supporting the safety and continuity of operations across our economic zones. The safety and wellbeing of our people, customers and partners remains our highest priority.

We will share a further update if there are any changes.

Please be advised that unstable weather conditions (rain, thunder, and fog) are forecast across the UAE. To help protect your facilities, operations, and staff, please take note of the following recommended safety measures:

Monitor weather updates:
We encourage you to monitor official channels for updates (National Center for Meteorology).

Check and clear drainage systems:
Inspect drains, gutters, and inlets, and remove any debris to ensure outlets are free-flowing. Report any blocked or faulty drains immediately.

Inspect building exteriors for risk of water intrusion:
Check external seals, windows, and cladding for cracks or gaps to prevent leaks.

Secure outdoor installations:
Ensure any temporary signage, banners, or scaffolding are securely tied down or stored away. Avoid placing items in areas where rainwater may accumulate.

Protect electrical and mechanical assets:
Ensure cables, electrical boxes, and equipment housing are sealed and elevated where possible.

Parking and traffic safety:
Avoid low-lying parking areas and drive with caution in wet conditions.

Reminder: Please implement these precautionary safety measures to minimise risk and operational disruptions.

Facility Management
Email: This email address is being protected from spambots. You need JavaScript enabled to view it. | Phone: 800 8668

Security Support
Email: This email address is being protected from spambots. You need JavaScript enabled to view it. | Phone: +971 4 889 8855

Dubai Trade Support
Email: This email address is being protected from spambots. You need JavaScript enabled to view it. | This email address is being protected from spambots. You need JavaScript enabled to view it.

The gate operating hours within Jafza have been revised under the updated Access Management Plan, effective immediately.

You can view the detailed gate schedule and location map here

All tenants, contractors, and visitors are requested to plan their movements accordingly and follow the revised gate schedules.