DISPLAYING ITEMS BY TAG: Jebel Ali

DP World UAE Traffic Management would like to inform you that, Gate 1 Outbound will be closed for maintenance works on Dubal Road (R-1045 Improvement of Int. No.7) from Saturday, 14 January to Sunday, 15 January 2023.

To ensure the safety of all, please exercise caution and follow the speed limits and traffic signs at the site. We encourage you to use Gate 02 as an alternative option for Exit during this period.

Please note that entry to Gate 1 will remain uninterrupted during this time.

DP World UAE Traffic Management would like to inform you that, Gate 1 Outbound will be closed for maintenance works on Dubal Road (R-1045 Improvement of Int. No.7) from Saturday, 14 January to Sunday, 15 January 2023.

To ensure the safety of all, please exercise caution and follow the speed limits and traffic signs at the site. We encourage you to use Gate 02 as an alternative option for Exit during this period.

Please note that entry to Gate 1 will remain uninterrupted during this time.

Following the UAE Government’s announcement, please note that the Administrative Offices at Jebel Ali Port and Mina Rashid will be closed from Friday, 8 July 2022 until Monday, 11 July 2022.  Work will resume on Tuesday, 12 July 2022 at normal business hours of 7.30am to 3.30pm.

The operation timings during the holidays will be as follows:

On the occasion of Eid Al Fitr, the Administrative Offices at Jebel Ali Port and Mina Rashid will be closed from Saturday, 30 April 2022 (corresponding to 29 Ramadan 1443) until Friday, 6 May 2022. Work will resume on Monday, 9 May 2022 at normal business hours from 7:30AM to 3:30PM.

 The operation timings during the holidays will be as follows:

On the occasion of Eid Al Fitr, the Administrative Offices at Jebel Ali Port and Mina Rashid will be closed from 29 Ramadan 1444 until 3 Shawwal 1444. Work will resume on 4 Shawwal 1444 at normal business hours from 7:30AM to 3:30PM.

As per the government announcement in the local media, Eid Al-Fitr holidays will start from Thursday, 20 April 2023 (corresponding to 29 Ramadan 1444) until 3 Shawwal 1444, depending on the sighting of the moon that will take place on Thursday evening.

The operation timings during the holidays will be as follows:

In our continuous effort to achieve goals of the Dubai Paperless strategy; to reduce paper consumption and its cost to customers and for the purpose of simplifying and facilitating faster automated claim processing, Dubai Customs is pleased to announce that exit confirmation for the goods exiting through Jebel Ali port is now automatically performed through integration with DP World system.

In this regard, as part of initial phase, issuance. stamping, and submission of Exit / Entry Certificate paper will be discontinued, effective from May 01, 2021, for the goods exporting from Jebel Ali Free Zone and exiting through Jebel Ali port under FZ Transit Out movements without deposit.

In view of this, Exit / Entry Certificate paper will not be required now from customers to process ‘Non Remittance’ claims for FZ Transit out declarations without deposit (exporting from Jebel Ali Free Zone via Jebel Ali Port).

In case if any exit discrepancy is identified on claim due to exit automation and validation with DP World system, claim may be suspended and customer will be requested to provide export evidence. In such case, customer may approach DP World for issuance and stamping of Exit / Entry Certificate paper in order to furnish Exit / Entry Certificate to Customs for completion of claim processing.

Please note that, in this initial phase, Exit / Entry Certificate paper will be eliminated only for ‘Non-Remittance’ FZ Transit Out declarations without deposit exporting from Jebel Ali Free Zone via Jebel Ali Port.

Issuance and submission of Exit / Entry Certificate paper will be continued in the same existing manner for all other cases of deposit and non-deposit declarations.

Further, submission of Exit / Entry Certificate paper will not be eliminated and always be continued for the claims related to ship-stores, private berths, and bulk oil consignments even exiting through Jebel Ali Port.

You may contact This email address is being protected from spambots. You need JavaScript enabled to view it. for any further assistance or clarification in this matter.

Due to Coronavirus (COVID-19) following the latest announcement by the UAE Ministry of Health & Prevention and National Emergency Crisis and Disasters Management Authority for the safety of public health and In line with government orders Due to (government-imposed restriction) and following guidance from public health officials, please note that from Sunday 5th April till further notice in Jebel Ali and Tecom there will be no inspection activity from 10PM to 7AM in all Jebel Ali DC inspection Facilities.

Should you require any further clarification, please feel free to contact Jebel Ali operation room on 04 4178 222 We apologize for any delays you may experience.

Referring to our previous circular regarding the development of the new Anchorage Area in Jebel Ali, we are pleased to introduce new services to better serve our customers.

Vessels can use anchorage and related services with immediate effect. Click here to view the new services and tariffs.

Besides the introduction of new services, existing Tariff item 308 have been amended effective 1 December 2024 as follows:  

Existing tariff:

Amended to read as:

Following our earlier communication dated 24 October 2024 on the introduction of anchorage services in Jebel Ali, we are pleased to announce that bunker supply services are now permitted at the J-Charlie anchorage area, effective 1 June 2025.

This new facility has been introduced to support our customers in enhancing vessel turnaround efficiency and meet growing business demand in the region. Vessels without an operational call at Jebel Ali may also avail bunkering services at anchorage.

The bunkering activities at J-Charlie are subject to Harbour Master’s approval and will be assessed based on the safety of the operation, location, vessel size, type and draft, duration of operation, type of fuel and weather conditions.

All operations must adhere to DP World and Dubai Ports Authority (DPA) policies, procedures and safety guidelines while supplying or receiving bunkers at the anchorage area.

Bunker supply permits will be charged as per Tariff item 314 announced in October 2024.

Geographic coordinates for J-Charlie Anchorage are as follows:

Admiralty Charts 3176/3739

• Latitude: 25° 16.340’ N, Longitude: 054° 44.306’ E
• Latitude: 25° 11.350’ N, Longitude: 054° 49.900’ E
• Latitude: 25° 08.020’ N, Longitude: 054° 46.240’ E
• Latitude: 25° 13.058’ N, Longitude: 054° 40.569’ E

All Bunker Suppliers, Vessel Owners, Operators or Charterers are encouraged to take advantage of this new offering.

For permits and any further queries on services, please contact DP World’s Marine Department at +971 4 889 9599 or by email at This email address is being protected from spambots. You need JavaScript enabled to view it..

We are pleased to inform you that the Jafza Mobile Application is live for our business community users.

The App will provide Jafza-related information and services and will further enhance service efficiency and convenience.

The following features are enabled in the App as part of phase 1:

• Executive Message
• News
• Employee’s Company Digital ID
• Communication Messages
• Call Us
• Grow with Us
• Meet with Us

You can log in to the app by following the below instructions:

Download the Jafza app by scanning one of the below relevant QR Codes or search the app in  App store or Play store with the name “JAFZA”:

            IOS        

        Android

 Register by clicking the “Sign Up” link, which will navigate to the below registration steps to enter:

• Card Number
• Passport Number
• Date of Birth

On the successful validation, please enter your registered Mobile Number and Email Address to receive the One Time Password (OTP). The successful OTP verification will allow you to set up the Jafza App Password.

Please note that the App will be periodically updated, and new services will be added to make Jafza-based customers’ transactions and dealings with the free zone more seamless.

As the leading trade enabler, we believe in making provisions to ensure your business and its operations run seamlessly.

Therefore, kindly note that during the National Disinfection Programme hours of 8:00 pm to 6:00 am, Jebel Ali Port’s operations will run as usual. The gate operations for delivery and receipt of containers shall continue during the disinfection hours. Hence, the Hauliers and Traders can continue with their cargo movements 24/7 without any interruption.

In order to optimise the operations, and avoid congestion and delays in the port, please utilise container-booking time slots round the clock.

In order to keep you abreast of the latest rules regarding working hours during the Holy month of Ramadan, we would like to inform our customers, who are willing to conduct medical tests in Jebel Ali Medical Fitness Center, that working hours will be as follows:

08:00 am – 01:00 pm
Sunday – Thursday

Please note that counters close 60 minutes before closing time.

In order to keep you abreast of the latest rules regarding working hours during the Holy month of Ramadan, we would like to inform our customers, who are willing to conduct medical tests in Jebel Ali Medical Fitness Center, that working hours will be as follows:

08:00 am – 01:00 pm
Sunday – Thursday

Please note that counters close 60 minutes before closing time.

Ministry of Economy (MoE) issued the 'Real Estate Activity Report' circular to combat money laundering, financing of terrorism and illegal organization activities in the UAE.

Please click here to view the circular.

All Designated Non-Financial Businesses and Professions (DNFBPs) businesses are requested to follow the new regulations to continue to keep real estate activities safe and secure.

For further clarification regarding the report or the goAML system please reach Financial Intelligence Unit (FIU) at This email address is being protected from spambots. You need JavaScript enabled to view it.

For any other inquiries related to the supervision and regulation please email This email address is being protected from spambots. You need JavaScript enabled to view it.

Following the UAE Government’s announcement to switch weekends to Saturday and Sunday with a 4.5-day work week, we are glad to inform you of our compliance with this decision at DP World UAE Region.

Therefore, starting from 1 January 2022, the weekend will officially change to Saturday and Sunday, with 4.5 hours of work on Friday (from 7:30 am until 12 pm). The working hours from Monday to Thursday remain unchanged. In compliance with this, please note the below changes:

• Administration office hours:

• Monday to Thursday: 07:30 hours to 15:30 hours
• Friday:07:30 hours to 12:00 hours

• Normal working hours at General Cargo and Logistics:

Normal working hours from Sunday to Friday (excluding Public Holidays and Saturday):

• Overtime hours:

Overtime will be applicable on Saturday instead of Friday. As stated above, Friday will be considered a normal working day.

• Vessel Berthing / Unberthing Charges:

Double berthing / unberthing and warping charges will be applicable on Saturday instead of Friday.