DISPLAYING ITEMS BY TAG: Resident Permits

Given the current situation in view of the pandemic caused by Coronavirus (COVID-19), we would like to inform you that Federal Authority for Identity and Citizenship have rolled out a set of changes to the procedures of residence permit stamping and Emirates IDs biometric, to ensure public health and safety.

The detailed steps are as follows:

Emirates ID:
• Applicant shall need to pass the medical fitness test first in order to proceed with the Emirates ID fingerprint (biometric) registration.

Resident Permit
• After medical fitness result is received, the customer shall upload the necessary documents in the system. The courier shall update the task and will not collect any physical documents.

• Collection of original passport from the customer shall be suspended as Residence Permits will not be stamped in the passport until further notice

• The request (SR) will be updated as additional documents needed to inform the customer to upload the Employment Contract signed by both employee and employer and stamped.

• Resident Permit requests will be processed in the system and the customer shall receive a notification once the request is approved by GDRFA.

The new procedures shall be effective from Wednesday 25 March 2020 until further notice.

Given the current situation in view of the pandemic caused by Coronavirus (COVID-19), we would like to inform you that Federal Authority for Identity and Citizenship have rolled out a set of changes to the procedures of residence permit stamping and Emirates IDs biometric, to ensure public health and safety.

The detailed steps are as follows:

Emirates ID:
• Applicant shall need to pass the medical fitness test first in order to proceed with the Emirates ID fingerprint (biometric) registration.

Resident Permit
• After medical fitness result is received, the customer shall upload the necessary documents in the system. The courier shall update the task and will not collect any physical documents.

• Collection of original passport from the customer shall be suspended as Residence Permits will not be stamped in the passport until further notice

• The request (SR) will be updated as additional documents needed to inform the customer to upload the Employment Contract signed by both employee and employer and stamped.

• Resident Permit requests will be processed in the system and the customer shall receive a notification once the request is approved by GDRFA.

The new procedures shall be effective from Wednesday 25 March 2020 until further notice.

Given the current situation in view of the pandemic caused by Coronavirus (COVID-19), we would like to inform you that the Ministry of Human Resources and Emiratisation, Ministry of Health & Prevention and the Federal Authority for Identity & Citizenship announced waiving of medical fitness test procedure while applying for residence permit renewal. And under the new measures, the following services will be suspended temporarily until further notice:

• Jafza RP Renewal
• Jafza RP Renewal with EC Amend
• Jafza Released Signed In

Based on the above, Jafza Service Center will remain closed until further notice.

Your safety is our top priority. We thank you for your continued support and cooperation.

Given the current situation in view of the pandemic caused by Coronavirus (COVID-19), we would like to inform you that the Ministry of Human Resources and Emiratisation, Ministry of Health & Prevention and the Federal Authority for Identity & Citizenship announced waiving of medical fitness test procedure while applying for residence permit renewal.

And under the new measures, the following services will be suspended temporarily until further notice:

• Jafza RP Renewal
• Jafza RP Renewal with EC Amend
• Jafza Released Signed In

Based on the above, Jafza Service Center will remain closed until further notice.
Your safety is our top priority. We thank you for your continued support and cooperation.

We are writing to inform you about a recent decision by the Federal Authority for Identity, Citizenship, Customs, and Port Security (ICP) to offer a grace period for individuals to resolve any residency regulations.

Starting from 1 September 2024 and lasting for two months, any financial penalties related to residency violations will be waived.

We encourage you to take advantage of this grace period to bring your residency status into compliance.

For further information, please visit the website of the Federal Authority for Identity, Citizenship, Customs and Port Security or contact them directly on 600522222

We are writing to inform you about a recent decision by the Federal Authority for Identity, Citizenship, Customs, and Port Security (ICP) to offer a grace period for individuals to resolve any residency regulations.

Starting from 1 September 2024 and lasting for two months, any financial penalties related to residency violations will be waived.

We encourage you to take advantage of this grace period to bring your residency status into compliance.

For further information, please visit the website of the Federal Authority for Identity, Citizenship, Customs and Port Security or contact them directly on 600522222

We are writing to inform you about a recent decision by the Federal Authority for Identity, Citizenship, Customs, and Port Security (ICP) to offer a grace period for individuals to resolve any residency regulations.

Starting from 1 September 2024 and lasting for two months, any financial penalties related to residency violations will be waived.

We encourage you to take advantage of this grace period to bring your residency status into compliance.

For further information, please visit the website of the Federal Authority for Identity, Citizenship, Customs and Port Security or contact them directly on 600522222

As part of our ongoing commitment to enhance service efficiency, we are pleased to inform you that National Industries Park (NIP) will be upgrading its Customer Relationship Management (CRM) and Enterprise Resource Planning (ERP) systems.The result will be faster processing, improved transparency, and a more seamless digital experience across all transactions.

The new integrated platform will consolidate all services under the Dubai Trade Portal, enabling you to manage your operations seamlessly. It is scheduled to go live on 29 November 2025.

The upgrade introduces several enhancements aimed at improving your overall experience:

• Simplified processes for new company applications and lease renewals.
• End-to-end digital processing of employment visas.
• Digital Employee ID cards available in PDF format via the Dubai Trade Portal.
• Secure electronic signatureof employment contracts, access cards and key documents using DocuSign.
• A unified licensing structure, aligned with the DED framework. 

Action Required: Preparing for the Transition

To ensure a smooth transition and avoid any service disruptions during the system migration, please review the following important points and take the necessary actions in advance:

Service Requests (SRs)

• All open SRs will continue to be processed in the existing system.
• The current Employment Visa service in the existing system will remain available for two months to complete arrival intimation activities.
• Any new Employment SRs must be created in the new system after go-live.
• Please ensure all draft SRs are submitted before 28 November 2025.
• New SRs may be created from 30 November 2025.

Resident Permit (RP) Renewals

For renewals already initiated in the current system, kindly email the medical report to the NIP Team to continue processing on the new platform.

Service Availability During Migration(28 November – 3 December)

• Make Deposit and Apply for PDC Extension will be unavailableduring the migration period.
• All non-payment services will remain operational.
• To avoid delays, please ensure your Portal account has a sufficient balance before the migration begins.

Some existing services will be renamed or enhanced as part of the upgrade. These updates will be communicated in the coming days.

Following earlier communication regarding the upcoming system upgrade, we are pleased to share further details about the enhanced experience you will enjoy once the new platform goes live.

Key Highlights

• All existing NIP services will continue to be accessible via the Dubai Trade Portal; however, they will now operate on our upgraded CRM, enabling a smoother, more efficient, and more transparent service journey.
• As part of this enhancement, we are introducing over 40 new services across Licensing, Employee Services, and Company Registration. These new services are designed to streamline your daily operational requirements and improve the overall turnaround time.
• All NIP services through the Dubai Trade portal will be unavailable on 28th November and will resume the following day. However, financial services will be fully operational from 4th December onwards.

Pleaseclick here to see the full list of new services.

 We appreciate your cooperation and patience as we complete this important system upgrade, aimed at improving your overall experience with National Industries Park.

Further updates will be shared in our upcoming circulars.

Click here to view the previous circular: Important: NIP System Upgrade - Scheduled for 29 November 2025