Submit Refund Claim
Description
This service is provided to the Customers to submit a claim to refund of deposit or release of guarantee paid in lieu of Customs duty
Service Delivery Procedure
1
Submit the application through all available channels
2
Pay service fees
3
Receive an email with the company registration and the customs code
Service Fees
AED 50 per Declaration
AED 20 Knowledge and Innovation fees will be added on top of any service costs AED 50 and above
No Fees
No Fees
Required Documents
Proof of export for goods as the following:
- By Sea: Exit/Entry certificate, Copy of Export Declaration or copy of Manifest, or Copy of Bill of Lading
- By Air: Exit/Entry certificate, Copy of Export Declaration, or Copy of Airway Bill
- By Land: Exit/Entry certificate, copy of Export declaration or Copy of Manifest
- None
- None
Terms & Conditions
Service Delivery Channel:
Customs Center
Website(Companies)
Mobile Web(Companies)
Service Completion Time:
5 Working Days
Relationship Type:
From Government to Business
From Government to Individuals
Target Category:
Companies
Individuals
Service Type:
Transactional
Service Hierarchy:
Sub Service
Service Urgency:
N/A
Service Interconnection:
Submit Customs Declaration
Service Limitation:
N/A
Service Delivery Time:
Available around the clock (Online and Mobile Web)
Refer to customer happiness centers working hours (Center)
Bundle:
N/A
