How to submit DNRD status report when applying for cancellation without passport?https://www.dubaitrade.ae/en/help/help-letters-reports-certificate/how-to-submit-dnrd-status-report-when-applying-for-cancellation-without-passport

Prior to applying this service, a DNRD status report must be available for submission. Please follow the below steps: Steps to Follow: Go to dubaitrade.ae and log in to your username and password. Click on Employee Services>Other Services Select...

• Type: Article
• Author: Inayathullah Syed
• Category: Letters, Reports & Certificates

I Am Already a Subscribed Customer On Dubai Trade, How Can I Enable Auto Renewal?https://www.dubaitrade.ae/en/help/help-value-added-services/i-am-already-a-subscribed-customer-on-dubai-trade-how-can-i-enable-auto-renewal

You can enable Subscription Auto Renewal by following below steps. Login Dubai Trade Click on Subscription Profile Enable Auto Renewal

• Type: Article
• Author: Maryam Mohamed
• Category: Value Added services

I Am Driving A Car Which Is Not In My Ownership, Can I Enrol The Vehicle Under My Name?https://www.dubaitrade.ae/en/help/help-company-emp-management/i-am-driving-a-car-which-is-not-in-my-ownership-can-i-enrol-the-vehicle-under-my-name FAQ

Subject to rules and regulation issued by relevant authorities such as RTA, Dubai Police etc.

• Type: Article
• Author: Shaheer Hassan
• Category: Company & Employee management

I am getting “a payment record is pending” when I try to pay for my registration requesthttps://www.dubaitrade.ae/en/help/help-registration/i-am-getting-a-payment-record-is-pending-when-i-try-to-pay-for-my-registration-request FAQ

Payment has already been initiated for this request. To continue with the payment, please follow the below steps: Go to www.dubaitrade.ae Click on Service Centre Dubai Customs Click on Request Business Registration Select Enquiry Fill in the mandatory...

• Type: Article
• Author: Shaheer Hassan
• Category: Registration

I am getting an error as “This Company has no associated Trade License(s)” when trying to subscribe to Dubai Trade.https://www.dubaitrade.ae/en/help/help-value-added-services/i-am-getting-an-error-as-this-company-has-no-associated-trade-license-s-when-trying-to-subscribe-to-dubai-trade

Your trade license details should be updated in Dubai Trade prior to activating your Subscription. Kindly follow the below steps to proceed: Steps to Follow: Go to www.dubaitrade.ae and log in to your username and password. Click on User Management >...

• Type: Article
• Author: Shaheer Hassan
• Category: Value Added services

I am unable to see the offshore company on the drop-down list when applying for letters onlinehttps://www.dubaitrade.ae/en/help/help-letters-reports-certificate/i-am-unable-to-see-the-offshore-company-on-the-drop-down-list-when-applying-for-letters-online

Please follow the below steps to add an offshore company to your Local Agency’s Customer list: Steps to Follow: If you want to access the services using your admin user account: Go to dubaitrade.ae and log in to your local agent’s admin account. Go to...

• Type: Article
• Author: Shaheer Hassan
• Category: Letters, Reports & Certificates

I Am Using Third Party Operator For Pick And Drop Service Regularly; Do I Have To Enrol The Vehicle Under My Name?https://www.dubaitrade.ae/en/help/help-company-emp-management/i-am-using-third-party-operator-for-pick-and-drop-service-regularly-do-i-have-to-enrol-the-vehicle-under-my-name FAQ

Third-party transport service provider should register directly with PCFC security for providing this service inside Freezone; hence this service is not applicable for them.

• Type: Article
• Author: Shaheer Hassan
• Category: Company & Employee management

Is Driving License Mandatory To Register Gate Enrolment?https://www.dubaitrade.ae/en/help/help-company-emp-management/is-driving-license-mandatory-to-register-gate-enrolment FAQ

No, Driving License is not mandatory.

• Type: Article
• Author: Shaheer Hassan
• Category: Company & Employee management

Is It Possible To Add The Same Vehicle Details For Multiple Employees?https://www.dubaitrade.ae/en/help/help-company-emp-management/is-it-possible-to-add-the-same-vehicle-details-for-multiple-employees FAQ

No, the Vehicle number must be unique.

• Type: Article
• Author: Shaheer Hassan
• Category: Company & Employee management

Jafza / NIP Bank Transfershttps://www.dubaitrade.ae/en/help/help-invoice-payments/jafza-nip-bank-transfers FAQ

All local incoming transfers are processed within 2 working days and will be credited to the relevant Customer Accounts. For Overseas Transfers, Bank takes 7-10 Working days to process and will be credited to the relevant Customer Accounts. Please...

• Type: Article
• Author: Mazen Zabadneh
• Category: Invoice & Payments

Jafza / NIP Duplicate Receiptshttps://www.dubaitrade.ae/en/help/help-invoice-payments/jafza-nip-duplicate-receipts FAQ

For information related to Duplicate Receipts for Bank Guarantee, please contact the Admin Department For information related to Duplicate Receipts for all Other Payment types, please contact the Finance Department by email (receivables@jafza.ae) or by...

• Type: Article
• Author: Mazen Zabadneh
• Category: Invoice & Payments

Jafza / NIP Lease Terminationhttps://www.dubaitrade.ae/en/help/help-invoice-payments/jafza-nip-lease-termination FAQ

Lease Termination SR’s are processed within 2-3 Working Days after finalization of ‘End of Lease’ Customers will receive an electronic notification once the SR is closed by Finance Non Portal Statement of Account can be downloaded from Dubai Trade to...

• Type: Article
• Author: Mazen Zabadneh
• Category: Invoice & Payments

Jafza / NIP Other Transfers & Clearanceshttps://www.dubaitrade.ae/en/help/help-invoice-payments/jafza-nip-other-transfers-clearances FAQ

Transfer of credit balances from one account to another (Group Company, Agent to Offshore Company, etc.) are completed within 2 working days once the request is received Finance Clearances for License Renewal SR’s are approved on a daily basis – for...

• Type: Article
• Author: Mazen Zabadneh
• Category: Invoice & Payments

Jafza / NIP Payment Flexibilityhttps://www.dubaitrade.ae/en/help/help-invoice-payments/jafza-nip-payment-flexibility FAQ

Please ensure that the Portal is sufficiently funded if you are getting errors while submitting the request. Payment Flexibility Requests are processed in batches and within 2-3 Working Days of submission – Customer will receive an electronic...

• Type: Article
• Author: Mazen Zabadneh
• Category: Invoice & Payments

Jafza / NIP Paymentshttps://www.dubaitrade.ae/en/help/help-invoice-payments/jafza-nip-payments FAQ

Third-party cheques require a prior Finance approval before depositing with the Bank Cheque approvals can be requested by sending scanned copies of the cheque/s and the documents to receivables@jafza.ae Requirements related to third-party cheques are...

• Type: Article
• Author: Mazen Zabadneh
• Category: Invoice & Payments

Jafza / NIP Post Dated Cheque Recallhttps://www.dubaitrade.ae/en/help/help-invoice-payments/jafza-nip-post-dated-cheque-recall FAQ

PDC Recall requests are processed within 2-3 Working Days PDC recall requests will only be accepted for cheques maturing at least 7 days subsequent to the date of the request Please ensure that the Portal is sufficiently funded, and balance payment is...

• Type: Article
• Author: Mazen Zabadneh
• Category: Invoice & Payments

Jafza / NIP Post Dated Cheques Extensionhttps://www.dubaitrade.ae/en/help/help-invoice-payments/jafza-nip-post-dated-cheques-extension FAQ

Please recheck and ensure that the Portal is sufficiently funded if you are getting errors while submitting the request PDC Extension Requests are processed in batches and within 2-3 Working Days of submission Requests must be submitted as early as...

• Type: Article
• Author: Mazen Zabadneh
• Category: Invoice & Payments

Jafza / NIP Refundhttps://www.dubaitrade.ae/en/help/help-invoice-payments/jafza-nip-refund FAQ

To get an update on the status of your refund, we request you to always contact the Operations Desk where the Refund request was submitted. Once it is confirmed that the request has reached Finance, it takes: Up to 15 days to process a refund to a...

• Type: Article
• Author: Mazen Zabadneh
• Category: Invoice & Payments

My request is approved, how can I pay now?https://www.dubaitrade.ae/en/help/help-registration/my-request-is-approved-how-can-i-pay-now FAQ

Now that your request is approved, you can easily proceed with the online payment by following the below steps: Go to www.dubaitrade.ae Click on Service Centre Dubai Customs Request Business Registration Enquiry Fill in the mandatory fields with the...

• Type: Article
• Author: Shaheer Hassan
• Category: Registration

My shipping Agent advised to request Electronic Delivery Order online Dubai Trade?https://www.dubaitrade.ae/en/help/help-value-added-services/my-shipping-agent-advised-to-request-electronic-delivery-order-online-dubai-trade News

Importers can now use the online electronic delivery order request online with little or no need to visit the shipping agents office. Through this service, Importers are able to search for Bill of Ladings, view charges, make payments and obtain a...

• Type: Article
• Author: Shaheer Hassan
• Category: Value Added services