Appeal Customs Decision

Appeal Customs Decision Description This service allows customers to appeal any decision issued by Dubai Customs. This service is the first step to be followed in order to find a way to object a decision, customer can appeal to resolve any dispute in...

Book Customs Inspection

Book Customs Inspection Description This service allows customers to book for scheduling Customs inspection for their cargo Service Delivery Procedure Submit the application through all available channels Pay service fees Receive notification of the...

Join Accreditation Program introduction

Join Accreditation Program Description This service allows customers to submit a request for enrolment in Dubai Customs Client Accreditation Program. This program provides eligible customers with a higher level of services and incentives based on their...

Join Authorized Economic Operator Program introduction

Join Authorized Economic Operator Program Description This service enables the registered customers to join the AEO program and receive various incentive subject to their compliance with AEO criteria and certification Service Delivery Procedure Submit...

Pay Bills or Fines

Pay Bills or Fines Description This service allows customers to pay any outstanding bills, surcharges or customs fines Service Delivery Procedure Submit the application through all available channels Pay the required amounts Receive a notification of...

Request Awareness and Training Introduction

Request Broker Guarantee Refund

Request Broker Guarantee Refund Description This service provides brokers with the facility to request a refund of the guarantee amount that was deposited upon the registration with Dubai Customs Service Delivery Procedure Submit the application...

Request Business Registration Introduction

Request Business Registration Description This service allows customers to register their business with Customs to allow them officially and legally transact with Dubai Customs click HERE to view the service manual Service Delivery Procedure Submit the...

Request Cargo Transfer

Request Cargo Transfer Description This service allows cargo handlers to request to move consolidated cargo to their customs controlled premises for de-consolidation further release subject to subsequent customs declaration clearance Service Delivery...

Request Certificates

Request Certificates Description This service provides customers to obtain: Client Clearance Certificate (Add Partner, Change ownership, Business Code Cancellation, Termination, For company records) Goods Landing Certificate Vehicle Clearance...

Request Customs Opinion

Request Customs Opinion Description This service provides recommendations and technical opinions to customers through a competent work teams in several areas and as per customer needs. The focus of these recommendations and technical opinions covers...

Request Customs Transactions Report

Request Customs Transactions Report Description This service allows customers to request a history report of their customs transactions for a given period Service Delivery Procedure Submit the application through all available channels Pay service fees...

Request Customs Warehouse License introduction

Request Customs Warehouse License Description This service enables local companies wishing to obtain a Customs Warehouse License that is used to store goods under the supervision of Customs for a specified period without paying Customs duty. Service...

Request Duty Account

Request Duty Account Description This service allows customers to open Credit Account (CDR) and Standing Guarantee (SG) with Dubai Customs for the payments of Customs Duty and other related fees. Service Delivery Procedure Submit the application...

Request Goods Classification Introduction

Request Goods Classification Description This service provides the ability to request for a classification of a commodity according to the unified customs tariff of the GCC countries Service Delivery Procedure Submit the application through all...

Request Representative Card introduction

Request Representative Card Description This service allows the customers to request for a representative card to carry out all authorised company transactions with Dubai Customs. Service Delivery Procedure Submit the application through all available...

Request Temporary Admission Extensionn

Request Temporary Admission Extension Description This service allows customers to extend the period of temporary admission of goods for an additional period according to the terms and conditions Service Delivery Procedure Submit the application...

Request Trade Agency Recording introduction

Request Trade Agency Recording Description This service allows customers to record their agency rights with Dubai Customs, which is pre-registered in the Ministry of Economy. Such recording allows the customers to file complaints with valid information...

Request Trade Mark Recording introduction

Request Trade Mark Recording Description This service allows the Trademark Owners to record their registered Trade mark and Copy Right which are pre-recorded in the Ministry of Economy for the Customs protection. Such recording allows the customers to...

Request Trade Statistics Report

Request Trade Statistics Report Description This service offered by Dubai Customs provides specific statistical reports on different articles of Dubai’s non-oil foreign trade including details of imports, exports and re-exports figures. The service is...