Can I cancel a residence permit if the employee is outside the country less than 6 months?

Cancellation of an employee outside the country less than 6 months can be applied online provided that you have the original passport to be submitted. Please follow the below steps: Steps to Follow: Go to www.dubaitrade.ae and log in to your username...

Can I Enrol Employees Who Do Not Have A Visa From Jebel Ali Free Zone And Access The Gate Using Visitor Passes? FAQ

You must have access card or entry pass issued by Jebel Ali Freezone Authority (Jafza) or Port Customs and Freezone Cooperation (PCFC)

Can I Enrol Employees Who Do Not Have A Visa From Jebel Ali Free Zone But Have An Access Card Issued By Jafza? (TAC, PAC, PIC) FAQ

Yes, access card holders (PAC, PIC, TAC, TIC etc.) can apply for Gate Enrolment service

Can I Use The Same Mobile Number For Multiple Employees? FAQ

No, the Mobile number must be unique.

Can I Use The Vehicle Enrolled By A Different Employee Who Is Sponsored Or Non-Sponsored By Jafza? FAQ

Subject to rules and regulation issued by relevant authorities such as RTA, Dubai Police etc.

How can I cancel employee’s residence permit?

Should you wish to cancel the residence permit of an employee who is still inside the country, please follow the below steps: Steps to Follow: Go to www.dubaitrade.ae and log in to your username and password. Click on Employee Services Residence Permit...

How can I renew the Employee’s Residence Permit?

You can renew your employee’s residence permit, without amending employment contract details, 6 months prior to its expiry. Please follow the below steps on how to apply: Steps to Follow: Go to www.dubaitrade.ae and log in to your username and...

How do I add the required JAFZA service/option in my account to create online request?

To add all or specific services to your sub user’s account, please follow the below steps: Steps to Follow: Log in to your admin account and click on User Management – Modify User. Choose the User from the list. Choose the applicable company code on...

How do I add the required JAFZA services/options in my account to create online request?

To add all or specific services to your sub user’s account, please follow the below steps: Steps to Follow: Log in to your admin account and click on User Management – Modify User. Choose the User from the list. Choose the applicable company code on...

How do I apply for cancellation without passport when it is asking me for DNRD status report?

Prior to canceling the residence permit of a person who is outside the country for more than 6 months or outside the country on an expired visa, please follow the below steps to apply for Employee Status Checking at DNRD report: Steps to Follow: Go to...

How do I apply for Gate Enrolment Service online? FAQ

Please follow the below steps: Go to www.dubaitrade.ae and log in to your username and password. Go to Request Menu Click on the Gate Enrolment Service For more information, please refer to user manual by clicking HERE

How do I Check If The Photo Is Uploaded? FAQ

Go to Enquiry Menu and Select Gate Enrolment Service Enter any Search Criteria then click Search Click on the record to view the Uploaded Photograph

How do I increase the salary or change the designation at the time of residence permit renewal?

Should you wish to renew the residence permit and increase the salary, change the job title or both at the same time, please follow the below steps: Steps to Follow: Go to www.dubaitrade.ae and log in to your username and password. Click on Employee...

How do I renew employee’s residence permit when his name is not appearing on the list?

Introduction/Explanation: One of the reasons why the employee’s details do not appear for renewal online is that the passport validity in the system is less than 180 days. To update the new, please follow the below steps: Steps to Follow: Go to...

How Do I Upload Photo If The Status Is Showing NO-PHOTO? FAQ

Go to Amend Menu and Search for the Service Gate Enrolment Enter any Search Criteria then click Search Click on the Upload Button to Upload Photo

How to cancel the residence permit of an employee who is outside the country?

If you want to cancel the residence permit of an employee who is outside the country for more than 6 months or outside the country on an expired visa, please follow the below steps: Steps to Follow: Go to www.dubaitrade.ae and log in to your username...

I Am Driving A Car Which Is Not In My Ownership, Can I Enrol The Vehicle Under My Name? FAQ

Subject to rules and regulation issued by relevant authorities such as RTA, Dubai Police etc.

I Am Using Third Party Operator For Pick And Drop Service Regularly; Do I Have To Enrol The Vehicle Under My Name? FAQ

Third-party transport service provider should register directly with PCFC security for providing this service inside Freezone; hence this service is not applicable for them.

Is Driving License Mandatory To Register Gate Enrolment? FAQ

No, Driving License is not mandatory.

Is It Possible To Add The Same Vehicle Details For Multiple Employees? FAQ

No, the Vehicle number must be unique.