What is next step post receiving the change status report?https://www.dubaitrade.ae/en/help/help-letters-reports-certificate/what-is-next-step-post-receiving-the-change-status-report

You have to notify Jafza after the change status to process the medical, Emirates ID biometrics and the Residence Permit stamping. Please follow the below process: Steps to Follow: Go to dubaitrade.ae and log in to your username and password. Click on...

• Type: Article
• Author: Inayathullah Syed
• Category: Letters, Reports & Certificates

What is Rosoom?https://www.dubaitrade.ae/en/help/help-value-added-services/what-is-rosoom-1

Rosoom is a (Centralized e-Payment Gateway) system that enables customers to make online payments for DPWorld, JAFZA, Tasreeh and Dubai Trade products such as Dubai Trade Subscription, CTLP/CCE/CCB Training, DT Training Certificates, Tradeshield, etc.)

• Type: Article
• Author: Shaheer Hassan
• Category: Value Added services

What Is THC And How Can I Pay?https://www.dubaitrade.ae/en/help/help-invoice-payments/what-is-thc-and-how-can-i-pay FAQ

THC (Terminal Handling Charges) for Import & Export sea cargo containers to be paid by the Importer/Exporter/Clearing Agents using service on Dubai Trade ‘DP World Payments’ by selecting respective sub-menu. Import – ‘Import Bills/Declarations’ Export...

• Type: Article
• Author: Maryam Mohamed
• Category: Invoice & Payments

What Is The Cut-Over Date For Export THC?https://www.dubaitrade.ae/en/help/help-invoice-payments/what-is-the-cut-over-date-for-export-thc FAQ

The cut-over date for Export THC is against the Export Bookings (BRN) created from 01st of November 2023.

• Type: Article
• Author: Maryam Mohamed
• Category: Invoice & Payments

What Is The Cut-Over Date For Import THC?https://www.dubaitrade.ae/en/help/help-invoice-payments/what-is-the-cut-over-date-for-import-thc FAQ

The cut-over date for Import THC is against the Vessels ETA starting from 01st of November 2023.

• Type: Article
• Author: Maryam Mohamed
• Category: Invoice & Payments

What Is The Digital NOC Service Used For?https://www.dubaitrade.ae/en/help/help-value-added-services/what-is-the-digital-noc-service-used-for

The Digital NOC Service automates the offline process of issuance of Split NOC, and facilitates a service where the freight forwarder can request for a NOC on Dubai Trade.

• Type: Article
• Author: Maryam Mohamed
• Category: Value Added services

What Is The Process For Settling The Payments Made Through The DDO Service? (Shipping Agents)https://www.dubaitrade.ae/en/help/help-value-added-services/what-is-the-process-for-settling-the-payments-made-through-the-ddo-service-shipping-agents

Payments will be credited into your bank account within T+2 working days.

• Type: Article
• Author: Maryam Mohamed
• Category: Value Added services

What Is TLUC And How Can I Pay?https://www.dubaitrade.ae/en/help/help-invoice-payments/what-is-tluc-and-how-can-i-pay FAQ

TLUC (Truck Loading and Unloading Charges) for Import & Export sea cargo containers to be paid by the Importer/Exporter/Clearing Agents for loading/unloading containers to consignee truck using below services on Dubai Trade. Import – Existing service...

• Type: Article
• Author: Maryam Mohamed
• Category: Invoice & Payments

What Is To Be Done If An Employee Cancels The Visa And Joined Another Jafza Company?https://www.dubaitrade.ae/en/help/help-company-emp-management/what-is-to-be-done-if-an-employee-cancels-the-visa-and-joined-another-jafza-company FAQ

The previous Company will have to delete the employee records by using Amend Service. Once the record is deleted, new Company Admin can enrol the employee details.

• Type: Article
• Author: Shaheer Hassan
• Category: Company & Employee management

What payment methods can I use to pay for my subscription?https://www.dubaitrade.ae/en/help/help-value-added-services/what-payment-methods-can-i-use-to-pay-for-my-subscription

Below are the different convenient ways to pay for your subscription: For “E-Payment”: Credit Card (Master Card, Visa, American Express) Pre-Paid / e-Dirham (e-Dirham Red Al Haslah, e-Dirham Gold Al Haslah, e-Dirham Blue Al Haslah) Direct Debit (CBD...

• Type: Article
• Author: Shaheer Hassan
• Category: Value Added services

What Payment Mode Can I Use For Subscription Auto Renewal?https://www.dubaitrade.ae/en/help/help-value-added-services/what-payment-mode-can-i-use-for-subscription-auto-renewal

Subscription Auto Renewal feature is applicable only with the combination of ePayment followed by Credit Card.

• Type: Article
• Author: Maryam Mohamed
• Category: Value Added services

When Can I Download My Digital Delivery Order? (Importer/Clearing Agents)https://www.dubaitrade.ae/en/help/help-value-added-services/when-can-i-download-my-digital-delivery-order-importer-clearing-agents

You can track and download the Digital Delivery Order after the Shipping Agent verifies the request, and your request has been approved.

• Type: Article
• Author: Maryam Mohamed
• Category: Value Added services

When Can I Request A Digital Delivery Order For My Bill Of Lading? (Importer/Clearing Agents)https://www.dubaitrade.ae/en/help/help-value-added-services/when-can-i-request-a-digital-delivery-order-for-my-bill-of-lading-importer-clearing-agents

Shipping Agent has to ensure that the Bill of Lading File has been uploaded in the correct format for the requesting party to request for a delivery order against a particular BOL number.

• Type: Article
• Author: Maryam Mohamed
• Category: Value Added services

When Can Shipping Agent Request For DNOC?https://www.dubaitrade.ae/en/help/help-value-added-services/when-can-shipping-agent-request-for-dnoc

The shipping agent first needs to upload Bill of Lading, then the Freight Forwarder can submit a request for DNOC against a Bill of Lading.

• Type: Article
• Author: Maryam Mohamed
• Category: Value Added services

When Will The System Execute Auto Renewal?https://www.dubaitrade.ae/en/help/help-value-added-services/when-will-the-system-execute-auto-renewal

System will execute Auto Renewal 24 hours before expiry.

• Type: Article
• Author: Maryam Mohamed
• Category: Value Added services

Who Can Pay The Export TLUC/Shifting Charges?https://www.dubaitrade.ae/en/help/help-invoice-payments/who-can-pay-the-export-tluc-shifting-charges FAQ

Importer/Exporter/Clearing Agents can pay Export TLUC/Shifting charges without nomination and the nominated Haulier can pay the charges.

• Type: Article
• Author: Maryam Mohamed
• Category: Invoice & Payments

Who Can Use The Request Digital Deliver Order Service? (Importer/Clearing Agents)https://www.dubaitrade.ae/en/help/help-value-added-services/who-can-use-the-request-digital-deliver-order-service-importer-clearing-agents

Importers, FZ customers, Clearing Agents.

• Type: Article
• Author: Maryam Mohamed
• Category: Value Added services

Who Can Use The Request DNOC Using ‘Digital Delivery Order’ Service?https://www.dubaitrade.ae/en/help/help-value-added-services/who-can-use-the-request-dnoc-using-digital-delivery-order-service

Request DNOC service is designed especially for Freight Forwarders to make payments using a credit card, debit card or the net-banking service to obtain an instant payment confirmation and receive NOC. This service increases efficiency and speed of...

• Type: Article
• Author: Maryam Mohamed
• Category: Value Added services

Who Should Register Vehicles By Using Gate Enrolment Service?https://www.dubaitrade.ae/en/help/help-company-emp-management/who-should-register-vehicles-by-using-gate-enrolment-service FAQ

• All Jafza companies should register their vehicles as well as their employees’ vehicles by using Gate Enrolment Service. • The company administrator can submit the request online through Dubai Trade portal.

• Type: Article
• Author: Shaheer Hassan
• Category: Company & Employee management

Why System Charges OOG Twice For Import Or Export Containers In DP World Payments?https://www.dubaitrade.ae/en/help/help-invoice-payments/why-system-charges-oog-twice-for-import-or-export-containers-in-dp-world-payments FAQ

Import – One charges for discharging container from the Vessel and the second for Loading container to the consignee Truck. Export – One charges for offloading container from the consignee truck and the second for Loading to the Vessel.

• Type: Article
• Author: Maryam Mohamed
• Category: Invoice & Payments