Can I Enrol Employees Who Do Not Have A Visa From Jebel Ali Free Zone And Access The Gate Using Visitor Passes? FAQ

You must have access card or entry pass issued by Jebel Ali Freezone Authority (Jafza) or Port Customs and Freezone Cooperation (PCFC)

Can I Enrol Employees Who Do Not Have A Visa From Jebel Ali Free Zone But Have An Access Card Issued By Jafza? (TAC, PAC, PIC) FAQ

Yes, access card holders (PAC, PIC, TAC, TIC etc.) can apply for Gate Enrolment service

Can I Use The Same Mobile Number For Multiple Employees? FAQ

No, the Mobile number must be unique.

Can I Use The Vehicle Enrolled By A Different Employee Who Is Sponsored Or Non-Sponsored By Jafza? FAQ

Subject to rules and regulation issued by relevant authorities such as RTA, Dubai Police etc.

How do I apply for Gate Enrolment Service online? FAQ

Please follow the below steps: Go to www.dubaitrade.ae and log in to your username and password. Go to Request Menu Click on the Gate Enrolment Service For more information, please refer to user manual by clicking HERE

How do I Check If The Photo Is Uploaded? FAQ

Go to Enquiry Menu and Select Gate Enrolment Service Enter any Search Criteria then click Search Click on the record to view the Uploaded Photograph

How Do I Upload Photo If The Status Is Showing NO-PHOTO? FAQ

Go to Amend Menu and Search for the Service Gate Enrolment Enter any Search Criteria then click Search Click on the Upload Button to Upload Photo

I Am Driving A Car Which Is Not In My Ownership, Can I Enrol The Vehicle Under My Name? FAQ

Subject to rules and regulation issued by relevant authorities such as RTA, Dubai Police etc.

I Am Using Third Party Operator For Pick And Drop Service Regularly; Do I Have To Enrol The Vehicle Under My Name? FAQ

Third-party transport service provider should register directly with PCFC security for providing this service inside Freezone; hence this service is not applicable for them.

Is Driving License Mandatory To Register Gate Enrolment? FAQ

No, Driving License is not mandatory.

Is It Possible To Add The Same Vehicle Details For Multiple Employees? FAQ

No, the Vehicle number must be unique.

We Have Many Vehicles To Be Registered For Gate Enrolment, Do I Have To Register One-By-One FAQ

You may use the bulk upload function and Excel template is available on the service. Once the file is uploaded, you may use ‘Amend Gate Enrolment’ service to upload employee photo.

What are the requirements to apply for Gate Enrolment? FAQ

Emirates ID & Vehicle Registration details. Photograph of the Employee

What Is To Be Done If An Employee Cancels The Visa And Joined Another Jafza Company? FAQ

The previous Company will have to delete the employee records by using Amend Service. Once the record is deleted, new Company Admin can enrol the employee details.

Who Should Register Vehicles By Using Gate Enrolment Service? FAQ

• All Jafza companies should register their vehicles as well as their employees’ vehicles by using Gate Enrolment Service. • The company administrator can submit the request online through Dubai Trade portal.

Will the Employee Record Get Activated If The Photo Is Not Uploaded? FAQ

No, Employee Record will be activated only after the photo is uploaded successfully by using Amend Gate Enrolment service.