GDRFA – Dubai Working Hours News

Please note that the General Directorate of Residency and Foreigner Affairs (GDRFA) – Dubai services will not be available on Fridays during the Holy Month of Ramadan.

Hijri New Year Holiday 1443 News

NIP offices will be closed on Thursday 12 August 2021 and work will resume on Sunday 15 August 2021 at normal business hours of 07:30 am to 03:30 pm.

Hijri New Year Holiday 1444

On the occasion of Hijri new year 1444, NIP offices will be closed on Saturday 30th July 2022 and work will resume on Monday 1st August 2022 at normal business hours of 07:30 am to 03:30 pm. Please note, any overtime worked during the holiday will be...

Hijri New Year Holiday 1445 News

On the occasion of Hijri new year 1445, NIP offices will be closed on Friday 21st July 2023 and work will resume on Monday 24th July 2023 at normal business hours from 07:30 am to 03:30 pm. Please note, any overtime worked during the holiday will be...

Implementing ANPR system in Jafza Staff Accommodation News

We are proud to introduce the new Automatic Number Plate Recognition (ANPR) System for the benefit of all employees and labours residing in Jafza Staff Accommodation. This advanced system is beneficial for better utilisation of parking space available...

Important Information: Residency Grace Period

We are writing to inform you about a recent decision by the Federal Authority for Identity, Citizenship, Customs, and Port Security (ICP) to offer a grace period for individuals to resolve any residency regulations. Starting from 1 September 2024 and...

Important Update: New Facilities Management Service Providers

New facilities management service providers have been appointed, effective 1 September 2024. Jafza North: Enova FM Jafza South and NIP: Al Bonian FM Onsite Residence: We One These new partnerships are aimed at enhancing the overall service quality you...

Involuntary Loss of Employment Scheme

As part of our effort to keep you updated on the latest government laws, we would like to send you a reminder regarding Federal Decree Law No. 13 of 2022 concerning the Involuntary Loss of Employment (ILOE) Scheme. This unique scheme has been designed...

Jafza / NIP Bank Transfers FAQ

All local incoming transfers are processed within 2 working days and will be credited to the relevant Customer Accounts. For Overseas Transfers, Bank takes 7-10 Working days to process and will be credited to the relevant Customer Accounts. Please...

Jafza / NIP Duplicate Receipts FAQ

For information related to Duplicate Receipts for Bank Guarantee, please contact the Admin Department For information related to Duplicate Receipts for all Other Payment types, please contact the Finance Department by email (receivables@jafza.ae) or by...

Jafza / NIP Lease Termination FAQ

Lease Termination SR’s are processed within 2-3 Working Days after finalization of ‘End of Lease’ Customers will receive an electronic notification once the SR is closed by Finance Non Portal Statement of Account can be downloaded from Dubai Trade to...

Jafza / NIP Other Transfers & Clearances FAQ

Transfer of credit balances from one account to another (Group Company, Agent to Offshore Company, etc.) are completed within 2 working days once the request is received Finance Clearances for License Renewal SR’s are approved on a daily basis – for...

Jafza / NIP Payment Flexibility FAQ

Please ensure that the Portal is sufficiently funded if you are getting errors while submitting the request. Payment Flexibility Requests are processed in batches and within 2-3 Working Days of submission – Customer will receive an electronic...

Jafza / NIP Payments FAQ

Third-party cheques require a prior Finance approval before depositing with the Bank Cheque approvals can be requested by sending scanned copies of the cheque/s and the documents to receivables@jafza.ae Requirements related to third-party cheques are...

Jafza / NIP Post Dated Cheques Extension FAQ

Please recheck and ensure that the Portal is sufficiently funded if you are getting errors while submitting the request PDC Extension Requests are processed in batches and within 2-3 Working Days of submission Requests must be submitted as early as...

Jafza / NIP Refund FAQ

To get an update on the status of your refund, we request you to always contact the Operations Desk where the Refund request was submitted. Once it is confirmed that the request has reached Finance, it takes: Up to 15 days to process a refund to a...

Jebel Ali Port operations update

Please note that despite the weather, Jebel Ali Port operations are running as usual. All terminals and gates are operating normally. However, the severe conditions and road congestion may cause delays for port staff and users in accessing port...

Launch of NIP Website News

With immense pride, we would like to inform you that that we have launched a new and improved website for NIP (National Industries Park). The revamped website complements our aim of easing and enhancing business activities as it offers an improved user...

Medical Fitness Centers’ Working Hours in Ramadan News

In order to keep you abreast of the latest rules regarding working hours during the Holy month of Ramadan, we would like to inform our customers, who are willing to conduct medical tests in Jebel Ali Medical Fitness Center, that working hours will be...

Midday break during the summer

In line with the annual initiative of the Ministry of Human Resources & Emiratisation to protect employees from the extreme summer heat, we want to remind you that a mandatory midday break is in effect until 15 September 2024. Working under the direct...